Comments & questions

This online shop is operated by:

MIKADO Model Helicopters GmbH
Graf-von-Schwerin-Str. 40
DE-14469 Potsdam
Phone   +49 331 23749-0
Fax   +49 331 23749-11

Technical Questions

For technical questions regarding LOGO Helicopters or VBar/VBar Control please visit our support forums at, we are happy to respond almost 24/7.
There, you can also upload or link to pictures, videos or other files which help with answering your questions properly and quickly.


Please register as a user there, if you do not already have a login name and password.
To simplify things, you can use the same user name and password as in our online shop here.
Your login name and password from our online shop here only work here or directly at, to manage your devices there (e.g. Registration, Updates).

Pending Orders

If you have questions regarding pending orders, please answer the order confirmation e-mail you have received from us.

Contact Form

Of course you may also use our contact form here, for feedback, criticism or praise.
Please understand that we can only answer to questions via the contact form during business hours, and please expect a handling time of 2-3 business days.

It is our goal to offer you excellent service.
We look forward to your feedback, whether it is new ideas, criticism or praise.
Your information will only be stored and processed for the purpose of contacting us.
For more information, please see our Privacy Policy.
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